
PSP Manager | iGamingPlatform
Full time
Posted 3 weeks ago
WHO WE ARE
We are iGaming Group!
Founded in 2012 and headquartered in Malta with offices in Croatia and Remote employees all around the world, iGamingGroup offers the latest innovative technology within the iGaming industry. We are a dynamic team of over 200 employees, spread across all corners of the globe.
About the role
As a PSP Manager, you will be responsible for managing relationships and operations with payment service providers (PSPs). You will negotiate contracts, oversee PSP integration, and implement new payment solutions while analyzing payment data to identify trends and improve processes. The PSP Manager also manages the budget and resources related to the PSP, ensuring optimal allocation. Your expertise in fostering partnerships, driving operational efficiency, and staying at the forefront of technological advancements contributes to the company’s growth, profitability, and delivery of exceptional iGaming experiences.
What You’ll Do
- Overseeing day-to-day PSP operations, addressing customer inquiries and payment processing issues.
- Negotiating and managing PSP contracts while ensuring compliance with relevant laws and regulations.
- Coordinating seamless integration of PSPs with company systems and platforms.
- Implementing innovative payment solutions and technologies.
- Analyzing payment data to identify trends and optimize processes.
- Managing PSP budget and resources efficiently.
- Providing training and support to team members on PSP processes and procedures.
- Conducting regular audits to identify and address payment system vulnerabilities while ensuring compliance.
About You
- Expertise in the iGaming industry and its payment processing challenges, regulations, and trends.
- Possess a solid understanding and proficiency in working with PIQ.
- Strong relationships with various PSP providers and experience in negotiating contracts.
- In-depth knowledge of payment processing methods, technologies, and security measures.
- Proficiency in analyzing payment data and identifying trends for process improvement.
- Project management skills to coordinate PSP integration and implement new payment solutions.
- Understanding of payment processing compliance requirements and relevant regulations.
- Excellent communication and collaboration skills with internal stakeholders and external partners.
- Problem-solving abilities to address customer inquiries and payment processing issues.
- Adaptability to stay updated with industry trends and implement innovative payment solutions.
- Strong organizational skills for managing budgets, resources, and conducting audits.
- Demonstrated previous experience in successfully leading and managing a team is considered a plus.
What We Offer
- Enjoy the best of both worlds with our hybrid work, which provides flexibility and freedom while maintaining a strong team connection.
- Live a balanced and healthy lifestyle with the help of our wellness allowance.
- Enjoy delicious meals regularly with our office lunches and, socialize with your co-workers.
- Stay fuelled throughout the day with our regular breakfast snacks.
- Satisfy your cravings with our monthly Wolt credits, which can be used at a wide variety of restaurants.
- Along with private health insurance, we offer free eye-sight tests.
- Never stress about finding a parking spot again with our private parking options.
- Enjoy our employee-exclusive discounts around the island.